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A phone will normally ask when you put an incorrect SIM PIN for more than 3 times. You can find the PUK number either on the original SIM packaging or by calling your service provider. Once you got the PUK, please follow the steps below to know how to enter the code on your Samsung galaxy S II.

1. Device will advise Type PUK to Unlock SIM Card (This is due to entering the incorrect SIM PIN number in excess of 3 times)
2. Enter PUK Code and tap OK
3. Enter New SIM PIN and tap OK
4. Re-Enter New SIM PIN and tap OK  (This is to confirm you entered the PIN you desired correctly)

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